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FAQs

FREQUENTLY ASKED QUESTIONS

 

WHERE DO YOU SHIP FROM?

Mint & Pint is based in sunny Singapore and it's also where we ship from! We ship all of our orders with Singapore Post which is a very reliable and seamless. Depending on your location, the amount of time your order will take to arrive to your destination will vary. Please note that shipping times are simply estimates and exclude holidays, weekends and unforeseen postal delays. If you require your purchase by a particular date, please contact us at pixie@mintandpint.com - we'd love to help!

 

Singapore: 2-7 working days

International: 7-12 working days

 

HOW CAN I TRACK MY ORDER?

Local Shipping: In order to keep the shipping costs low for our customers, standard normal local postage does not include tracking numbers. Tracking number for registered postage will be provided when the order is shipped.

International Shipping: Tracking number will be provided for all international shipping. More information about our shipping policies

 

WHAT CURRENCY ARE YOUR PRICES IN?

Although we are based in Singapore, we ship worldwide. Because of this, our pricing on our site is in USD for international customers. It is the most internationally used currency and a simple way for all our customers to place their orders.

 

THE PRODUCT I WANT IS OUT OF STOCK. WHEN WILL IT BE BACK?

We try our best to keep our bestselling ‘mintpops’ in stock, but sometimes, they just move too fast! If you are curious if your favorite jewel will be back in stock, feel free to give us a shoutout at pixie@mintandpint.com. The best way not miss out on the ‘mintpops’! ( new arrivals, promotions and back-in-stock items) is by signing up for our newsletter and following us on social media! Stay fresh everyday :)

 

HOW CAN I PRE-ORDER AN ITEM?

If an item is currently out of stock or coming soon, we provide the option for you to pre-order the item whenever we can! Our pre-order program allows you to purchase and reserve the item(s) you want in advance. This way, you can ensure you're the first to get your hands on it once it arrives! To pre-order an item, simply add it to cart and continue to checkout. Payment for the item will be taken at the time the order is placed. Note that if you have purchased any additional items that are currently in stock, your entire order will be shipped in full as soon as all pre-order items are available. If you require certain items before your pre-order item arrives, just email us at pixie@mintandpint.com. We're always here to do what we can to make your experience amazing!

 

HOW CAN I BE A MEMBER?

Simply sign up by creating an account and get closer to a more glamorous you! Anyone with a MintandPint account is deemed as a member. With the account, you can check out with ease without having to fill in your particulars again. You will be able to track your purchase status and purchase history.

 

WHAT ARE THE PERKS OF BEING A MINTANDPINT VIP?

All MintandPint VIP enjoy 10% off storewide and 20% off during birthday month.

A unique coupon code will be emailed to you.No membership renewal is required.Simply sign up with an account and accumulate S$300 of purchase in two years to be a MintandPint VIP.

 

WHAT ARE THE PERKS OF BEING A MINTANDPINT VVIP?

All MintandPint VVIP enjoy 15% off storewide and 20% off during birthday month with free normal postage delivery.

A unique coupon code will be emailed to you.No membership renewal is required.Simply sign up with an account and accumulate S$600 of purchase in two years to be a MintandPint VVIP.

 

HOW SHOULD I CARE FOR MY JEWELS?

We hope you truly indulge in your jewels, and we want nothing more than for them to become staples in your wardrobe! However, fashion accessories isn't meant to be worn 24/7. To keep your pieces sparkly and avoid signs of wear, make them the last thing you put on (even after perfume) and the first thing you take off. Also, avoid water, lotions, perspiration which will dull your pieces and cause wear. Treat your jewels with love and care, and they'll keep sparkling for you!

 

WHAT ARE YOUR PRODUCTS MADE OF?

All of the hardware and metal accents on our jewels are made of a plated-base metal that meets all safety standards. We strive to find stylish and quality pieces that everyone can enjoy.

 

I'M A BLOGGER/ FLEA ORGANIZER. HOW CAN I COLLABORATE?

We want to hear from the community! We love being introduced to new bloggers and talent and we're always working on exciting new partnerships and collaborations. If you're interested in working with us or have an awesome idea, please contact us at pixie@mintandpint.com.